1. Кой обработва личните Ви данни
The data controller is:
OPSINTELGUARD Ltd
EIK: 208852765
Address: Sofia, Bulgaria
Website: opsintelguard.com
Email for contact and questions regarding personal data: opsintelguard@gmail.com
This Privacy Policy describes how "OPSINTELGARD" processes personal data provided through the website opsintelguard.com, including via the contact form and the demo request form.
2. Какви лични данни събираме
Through the forms on the website, we may collect the following data:
- first and last name;
- work email address;
- phone number;
- company name;
- selected demo type or inquiry;
- information related to scheduling a meeting;
- technical information necessary for the security and proper functioning of the website.
We do not require the provision of sensitive personal data through the website.
3. За какви цели обработваме данните
We process personal data for the following purposes:
- responding to inquiries submitted via the contact form;
- organizing demo meetings, discovery calls, and consultations;
- communicating with company representatives;
- managing incoming business inquiries;
- maintaining an internal registry of potential B2B clients;
- improving the organization of our services;
- protecting the website, systems, and communication channels from misuse.
4. Правно основание за обработването
Processing is carried out on one or more of the following grounds:
- taking steps prior to entering into a contract when you submit an inquiry or request a demo;
- legitimate interest in processing B2B inquiries and communicating with company representatives;
- consent, when you explicitly confirm that you are familiar with this Privacy Policy;
- compliance with legal obligations, where applicable.
5. Contact Form
When you use the contact form, the data you provide may be sent to our company email address, processed via an automated workflow, and recorded in an internal table for managing inquiries.
We use this data solely to contact you regarding the submitted inquiry.
6. Book a Demo / Calendly
When you request a demo, discovery call, or consultation, you may be directed to Calendly or another meeting scheduling system.
In this case, some of the data you provide may be processed by a third-party provider for the purpose of scheduling, confirming, and managing the meeting.
When using an external service, its terms and privacy policy also apply.
7. Автоматизирана обработка чрез n8n
Data from the forms may be processed via automated workflow systems, including n8n, for the purposes of:
- receiving and organizing inquiries;
- sending internal notifications;
- recording information in Google Sheets;
- organizing follow-up communication;
- tracking the status of the inquiry.
This automation is not used to make legal or significant automated decisions regarding individuals.
8. Google Sheets и Gmail
We may use Google Sheets and Gmail to manage incoming B2B inquiries.
Access to this data is limited to individuals involved in processing inquiries and communicating with potential customers.
9. Срок за съхранение
We retain data from inquiries and demo requests for up to 24 months, unless:
- the communication does not result in an actual contractual relationship;
- the law does not require a longer retention period;
- you request the deletion of the data and there is no legal basis for us to retain it.
After the retention period expires, the data is deleted or anonymized.
10. B2B комуникация
The OPSINTELGARD website and services are intended for companies and business clients.
When you send us an inquiry as a company representative, we process your data for the purpose of business communication, preparing a response, an offer, a demo, or a consultation.
11. На кого можем да предоставяме данни
We may share or provide access to data with a limited group of providers when necessary for the operation of the website and the processing of inquiries, including:
- email service providers;
- hosting and technical infrastructure providers;
- Google services;
- Calendly or another meeting scheduling service;
- n8n or another workflow automation system;
- future CRM, analytics, or marketing tools, if implemented.
We do not sell personal data to third parties.
12. Бъдещи инструменти и актуализации
In the future, we may use additional tools such as a CRM system, analytics, a newsletter platform, or marketing automation tools.
Upon the introduction of such tools, this Privacy Policy will be updated as necessary.
13. Cookies и подобни технологии
Currently, the website does not use marketing cookies, advertising pixels, or behavioral tracking via Google Analytics, Meta Pixel, or LinkedIn Insight Tag.
The website may use technical or functional technologies necessary for its proper functioning, display, security, or use of external services such as Calendly.
If analytics, marketing cookies, or tracking technologies are added in the future, an appropriate mechanism for notification and consent will be implemented when required.
14. Google Fonts
The website may use Google Fonts or other font technologies for the visual presentation of content.
When fonts are loaded from an external provider, technical information such as IP address and browser data necessary for loading the content may be processed.
15. Сигурност на данните
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure.
These measures include restricted access to data, the use of secure accounts, and internal processes for handling requests.
However, no online system can guarantee absolute security.
16. Вашите права
In accordance with applicable law, you have the right:
- to receive information about whether we process your personal data;
- to request access to your personal data;
- to request the correction of inaccurate or incomplete data;
- to request the erasure of your data when there is a valid reason to do so;
- to request restriction of processing;
- to object to processing based on a legitimate interest;
- withdraw consent when processing is based on consent;
- to file a complaint with a supervisory authority.
To exercise your rights, you may contact us at: opsintelguard@gmail.com
17. Жалба до надзорен орган
If you believe that the processing of your personal data violates applicable law, you have the right to file a complaint with:
Commission for Personal Data Protection
Sofia, Republic of Bulgaria
Website: https://www.cpdp.bg
18. Връзки към външни сайтове
The Site may contain links to external websites or services, including Calendly.
We are not responsible for the privacy policies, content, or practices of external websites. We recommend that you review their policies before providing any personal data.
19. Промени в настоящата политика
We may periodically update this Privacy Policy, including in response to changes to the site, our services, the technologies we use, or applicable laws.
The current version will always be posted on this page.
20. Контакт
For questions regarding this Privacy Policy or the processing of personal data, you can contact us at: